Privacy Policy
1. Information We Collect
We collect personal details provided during registration including full name, mobile number, email address, profile photo, and role (Landlord, Tenant, Society Admin, Resident, or Gate Watchman). We also record property details, tenancy lease terms, maintenance bills, hall booking requests, and visitor entry logs.
2. How We Use Your Information
Your information is utilized strictly to provide core application functionality: managing rental units, processing society maintenance dues, broadcasting notices, facilitating gate security check-ins, enabling in-app chat, and generating financial audit ledgers.
3. Gate Security & Visitor Data
Visitor logs, guest check-in/check-out timestamps, vehicle numbers, and watchman attendance records are stored securely to maintain safety and audit trails for your housing society.
4. Notifications & Communication
With your consent, Nivas Mitra sends push notifications, in-app alerts, and automated WhatsApp reminders for rent dues, maintenance bills, emergency notices, and hall booking status updates. You can manage notification preferences in Settings.
5. Financial & Payment Privacy
Maintenance dues, rent records, and expense entries are stored securely for accounting purposes. Nivas Mitra does not sell, rent, or monetize your personal or financial data to third parties.
6. Data Protection & Storage
We enforce industry-standard security practices, encrypted API communications, and role-based access control to prevent unauthorized access, alteration, or disclosure of your information.
7. User Rights & Account Control
You can update your personal profile, review transaction history, or request account deletion directly from the Settings screen. Account deletion permanently removes your personal profile and linked access permissions.
8. Updates & Privacy Contact
We may update this Privacy Policy periodically. For any questions regarding your data privacy, reach out via Settings > Contact Admin or email app.support@codelineinfotech.com